Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very accommodating, even though I was very delayed and then highly professional getting all of the work done on time!”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“Everything was great - excellent communication! The only feedback I would have is that the wheel lock was put back on my passenger side front seat. However i think when the technician drove the car back to the parking space the lock slid off the seat. I did have a bit of trouble trying to find it. So it would probably be ideal to put the wheel lock in the cupholder or glovebox rather then the seat.”

Helpful Report

(Amica Mutual Insurance) - Posted 5 years ago

“Excellent service! Truck was returned to same spot where I parked it in the morning and in plenty of time before I got out of work! Will use Zippity service again.”

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(DHMC) - Posted 5 years ago

“Very responsive and service oriented.”

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(Hypertherm) - Posted 5 years ago

“Very convenient and reasonably priced. My two favorite things.”

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(DHMC) - Posted 5 years ago

“Very good service. I like the inspection update they send so you have the opportunity to have additional services if needed. 12 point inspection very helpful.”

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(DHMC) - Posted 5 years ago

“It was very convenient. And I was very impressed with the communication throughout all steps of the process, as well as the report on my vehicle. Thank you!”

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(Terrace At Solana) - Posted 5 years ago

“the process is very easy and convenient”

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(Fidelity - 1 Destiny Way, Westlake) - Posted 5 years ago

“good communication and information”

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(Fidelity - Smithfield) - Posted 5 years ago

“Great and friendly service!”

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(Staples) - Posted 5 years ago

“I noticed rear passenger side tire had a rubbing mark all over as if it was run over a side walk berm. Not sure why...other than that service was good.”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“The convenience of the service was great! However, I wish there had been more communication about the recommended service before it was completed. My car is a 2004 with over 252,000 miles, so I use full synthetic oil. I was not given the option when the 'oil change' service was recommended in the email as to which oil change I would receive, I wish there had been a follow up question. My receipt reflects that conventional oil was used, and when I use the 'find my oil' tool on your website, it even suggests to use the Castrol High-Mileage 5W-30 which is a synthetic blend, not conventional. I'm concerned the correct choice was not made for my specific vehicle needs and now need to have the correct oil replaced.”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“Nico and the crew did a great job and continue to take great care of us. Thank you!”

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(DHMC) - Posted 5 years ago

“like the summary, pictures, quotes on recommended service.”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“I love the concept, like the work, follow ups and willingness to make things happen. I would suggest a complimentary vaccum or some time of cleaning. Thanks!”

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(Fidelity - Smithfield) - Posted 5 years ago

“As usual amazing job.”

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(400 Riverpark Drive) - Posted 5 years ago

“Great job, thanks.”

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(Amazon Robotics) - Posted 5 years ago

“Didn’t rotate the tires (eg put the one labeled rear right on the rear right) but all else was fine.”

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(DHMC) - Posted 5 years ago

“Front seat clean out was best ever! I so appreciate you not changing the air filter as it didn't need it and saving me that expense. Karen”

Helpful Report

(DHMC) - Posted 5 years ago

“I believe that my front right tire pressure monitoring device was damaged during my tire rotation with Zippity a few months ago. A day or two after the rotation I got a TPMS error on my dashboard screen and when my car was serviced for an unrelated issue the technicians checked out the front right TPMS device and confirmed it was broken. They told me it probably happened the last time my tires were rotated. I am interested in hearing what Zippity if willing to do to make this right, if anything. Joefoxjr@gmail.com”

Helpful Report

(400 Riverpark Drive) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews