Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I liked the detailed report of my car's situation including pictures as well as your timely service.”

Helpful Report

(Staples) - Posted 5 years ago

“The oil change went as expected. It was convenient and affordable. I appreciate the mints as a thank you and promotion but would rather not get them next time.”

Helpful Report

(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

Hi Garet! Thanks so much for filling out our survey and providing your feedback. I've made a note in your account to have my techs hold off on the mints for your future services. Thanks and have a good day!

Posted 5 years ago

“Great service and communications.”

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(Staples) - Posted 5 years ago

“Great communication!”

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(Putnam Investments) - Posted 5 years ago

“Very convenient and reliable.”

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(Timberland) - Posted 5 years ago

“Amazing customer service from Zippitly!”

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(Fidelity - 2 Destiny Way, Westlake) - Posted 5 years ago

“Incredibly impressed with the entire process. I've worked in the automotive service industry, so I was really blown away with the easy, customer oriented service that was provided. Great job, and give your team my thanks!!”

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(Fidelity - 1 Destiny Way, Westlake) - Posted 5 years ago

“Easy process and very convenient.”

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(DHMC) - Posted 5 years ago

“I love you guys! always prompt and professional. thanks!”

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(Ocean Spray - Lakeville) - Posted 5 years ago

“............”

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(DHMC) - Posted 5 years ago

“It was just a seamless transaction. I dropped my car off where I was supposed to and my keys in the lockbox and asked for a few things to be done that weren't included with my oil change, such as replacing my wipers that I had recently purchased and there was no added cost or labor fees. It was definitely a great experience, one where I will definitely be coming back to Zippity for car service in the future.”

Helpful Report

(Takeda (previously Shire)) - Posted 5 years ago

“This is a truly stress-free solution for getting much needed maintenance done without impacting work time. The email of issues identified with photos is great, as well as the options to pick which suggested repairs I want to make. Clear, honest, and easy.”

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(DHMC) - Posted 5 years ago

“it's a bit pricy”

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(Staples) - Posted 5 years ago

“Great experience. easy, convenient, quick.”

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(Takeda (previously Shire)) - Posted 5 years ago

“Very pleased with the service and the convenience. The staff did more than what I expected!”

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(Fidelity - Smithfield) - Posted 5 years ago

“Good job, quick and easy.”

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(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“easy, convenient and great communication”

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(Takeda (previously Shire)) - Posted 5 years ago

“The technician noticed that my lug nuts were swollen (rusted) and recommended replacement. I'll have them replaced in 2 weeks. Thanks!”

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(Fidelity - Smithfield) - Posted 5 years ago

“Very convenient and easy! I will continue to use the service and will recommend you to other colleagues. So much nicer than dropping my car off on a Saturday on the weekend.”

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(Fidelity - Smithfield) - Posted 5 years ago

“First time experience very seamless.”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

Zippity is rated 4.8 based on 2,184 reviews