Zippity Reviews

Name: Zippity
Address: 1167 Massachusetts Ave, Arlington
Rating: 4.84

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

Questions

Metrics

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wipers broke on the way to work Monday morning, my first thought was to find out what day Zippity was going to be @ Hypertherm, you can imagine how happy I was when the reply was Monday, I scheduled my service right away. The Zippity team did a wonderful job, my truck was ready when I got out of work, thank you.”

Helpful Report

(Hypertherm) - Posted 6 years ago

“Great experience as always. Only negative comment is when they cleaned my rear floor mats (thank you because that was extra!), the yucky stuff that was on the floor was put on my back seat, so my backseat got all dirty. Otherwise everything was great as usual! They’re always so kind and easy to work with. Thanks!”

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(DHMC) - Posted 6 years ago

“Everything was great, loved the convenience.”

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(Putnam Investments) - Posted 6 years ago

“The experience was great. The ease and convenience was key. Thanks”

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(Harvard Pilgrim Health Care - Quincy) - Posted 6 years ago

“I am very impressed with the service with zippity.”

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(DHMC) - Posted 6 years ago

“You provide above and beyond amazing service. Always happy with the results and appreciate the great line of communication you have all along the way!”

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Posted 6 years ago

“There was the problem with the Technician not being able to get into box 1 but that stuff happens. My car wasn't in the same location that I had parked it so I had to search for it. Other then that I find your service very convenient and professional.”

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(Mercer - Norwood) - Posted 6 years ago

“The service I received was excellent. Your team respected my slightly altered timeline, was thorough, quick and communicated every step of the way. The list of inspection results was also extremely helpful, not to mention the pricing is extremely competitive with local quick services.”

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(492 Old Connecticut Path) - Posted 6 years ago

“Very easy to use”

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(Waters Corporation) - Posted 6 years ago

“Nearly a 5 star, but did have a small issue where tech did not fully seat oil stick which caused oil on the engine and heavy smoke at stops, but Zippity sent a tech to my home to check my car out and clean up access oil. Excellent service that you would not get at a normal shop.”

Helpful Report

(Schneider Electric) - Posted 6 years ago

“The whole experience was great! I loved that I could respond by text right to their automated message. That made it super easy to give additional info and respond on the fly. Nico was also super helpful and sent pictures of what he was talking about so I could understand easily.”

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(Fidelity - Merrimack) - Posted 6 years ago

“I was pleasantly surprised at how smooth and seamless the experience was”

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(Fidelity - Merrimack) - Posted 6 years ago

“Great service! Car was clean after service and summer rims we installed at a very low cost. Very convenient and easy. Just as advertised.”

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(DHMC) - Posted 6 years ago

“Easier way to adjust time of drop off and pickup. But overall amazing service. Great experience. They should have Zippity in every city!”

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Posted 6 years ago

“technician when suggesting additional service wrote the front brakes vs rear brakes that the health report indicated. this made it a little confusing as to what needed to be done. But Nico was able to straighten it out.”

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Posted 6 years ago

“Everything looks great. I love that you share pictures. I don't know anything about cars so pictures are helpful because otherwise I just have to rely on the honor code.”

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Posted 6 years ago

“I'd love for you to be able to do a full car cleaning”

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(Fidelity - Merrimack) - Posted 6 years ago

“My only negative was that I was hoping to leave a bit closer to 4 yesterday and it was not done until 4:30. The promise was by 5 so in that regard you met my expectation. If there was some way to communicate such a schedule preference it would be great.”

Helpful Report

(MathWorks) - Posted 6 years ago

“My only feedback is I did not see the cones placed when I arrived around 8am, but I just left my car in lot 11 and all was taken care of. Am pleased with the communication and the ease of service. Thank you.”

Helpful Report

(Schneider Electric) - Posted 6 years ago

“My experience was fantastic... you even replaced my broken windshield washer nozel. The service was fantastic, easy to use and kept me from having to drive a mechanic or dealership to have my car serviced. I will definitely be using this service again.”

Helpful Report

Posted 6 years ago

Zippity is rated 4.8 based on 2,184 reviews