Login

Start Free Trial Are you a business?? Click Here

Zippity Reviews

4.8 Rating 2,184 Reviews

97 %

of reviewers recommend Zippity

Company Reviews

4.8

Based on 2,184 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

8608087099

Location:

1167 Massachusetts Ave
Arlington
02476

Write Your review

Tell us how Zippity made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

media upload photo icon

media upload video icon

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So convenient. Wish I could make all my appointments online and get text updates like this! And not need to borrow a car or wait at a service center. You cannot beat the convenience!”

Helpful Report

(300 Baker Ave) - Posted 5 years ago

“Very convenient, reasonably priced and I would definitely use the service again. Need to get more info out to the Fidelity campus for adoption!”

Helpful Report

(Fidelity - Smithfield) - Posted 5 years ago

“Convenient and great service.”

Helpful Report

(JC Penney / NTT - Plano, TX) - Posted 5 years ago

“First time customer. The process ran smoothly, and the price is very reasonable.”

Helpful Report

(Waters Corporation) - Posted 5 years ago

“the convenience is well worth it”

Helpful Report

(DHMC) - Posted 5 years ago

“Excellent communication and notifications throughout the process. Nice to have the oil change done while working, not having to wait at a shop. The health check report was nice, as well as the thank you card and the mints. One small downer - in the health check report, they said that they topped off the washer fluid since it was low, but upon post-work examination, the washer fluid was not full (barely half way full).”

Helpful Report

(Cisco Systems - Richardson) - Posted 5 years ago

“keep up .”

Helpful Report

(Cisco Systems - Richardson) - Posted 5 years ago

“Very satisfied”

Helpful Report

(Tufts HP) - Posted 5 years ago

“Awesome job! The service was completed faster than expected. Especially enjoyed the updates and status during service time.”

Helpful Report

(Cisco Systems - Richardson) - Posted 5 years ago

“Thank you for swift work on changing oil!”

Helpful Report

(Cisco Systems - Richardson) - Posted 5 years ago

“I liked the overall experience a lot. The check-in process, the follow-up notifications, etc. Unfortunately, there was an incident. The oil was changed, this morning as I was leaving my house, I was lucky I forgot something and I had to walk back into the house, then I noticed a BIG puddle of oil in my garage, it was bad. The car leaked a lot of oil. Apparently they did not properly sealed or tighten the filter. I called them and and fortunately the send someone to take a look. It was taken care of. So I ended up with a mix feeling. I liked the service but it was not done with enough care. The result; I was late for work, a bit stressed, an oil stain in my garage and now I have a cardboard in my trunk that I am putting under everywhere I got to double check it is not still happening. Unfortunate.”

Helpful Report

(Cisco Systems - Richardson) - Posted 5 years ago

Hi Jaime, Thank you for your feedback. We apologize for the extra stress and inconvenience we caused for you this week and we really appreciated that you reported this issue to us in a timely manner so we could come remedy the situation as soon as possible! I wanted to let you know that the Head of Operations and I have personally looked into what happened during your service that day. We identified a breakdown in our final oil check process and have already taken actions to prevent the same mistake from happening again. Please let us know if there is anything else we can do to make this right. We would greatly appreciate the opportunity to earn back your trust in our service quality. Thank you, Kate Head of Customer Experience

Posted 5 years ago

“Convenient, quick, informative.. quality work.”

Helpful Report

(Fidelity - Merrimack) - Posted 5 years ago

“It was so easy, extremely convenient. Service was finished quickly.”

Helpful Report

(DHMC) - Posted 5 years ago

“Very convenient, thorough, and good communication.”

Helpful Report

(DHMC) - Posted 5 years ago

“Great service and experience. I'm DESPERATELY waiting for detailing though......!”

Helpful Report

(DHMC) - Posted 5 years ago

“The communication throughout the entire process and the service performed was exceptional. No high pressure sales pitch for additional service; it was here is what we found, here is what we recommend and you decide what to do.”

Helpful Report

(Putnam Investments) - Posted 5 years ago

“I loved that I didn't have to talk to anyone!”

Helpful Report

(XChange/iRobot) - Posted 5 years ago

“As always, the Zippity is very efficient and responsive! And their service is great.”

Helpful Report

(DHMC) - Posted 5 years ago

“This is my second time using Zippity and I felt like it was another great experience! I love how user friendly it is! I feel like it allows me to actually know what is going on with my car”

Helpful Report

(Staples) - Posted 5 years ago

“Overall a quick and easy way to fix my car. Service was fast and did not interrupt work.”

Helpful Report

(XChange/iRobot) - Posted 5 years ago

«
1
2
...
50
51
52
53
54
»

Zippity is rated 4.8 based on 2,184 reviews