ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,263 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“In Sept i went to Milan Bergamo for 1 week, booked Zip transfers for collection from airport but no show…, told driver got wrong day so had to get airport taxi at further cost… Emailed to check they had pick up booked for one week later which they confirmed in writing, however once again… no show, when I got through to customer service they said my transfer hadn’t been booked & no one in area to pick me up… left stranded… had to book local taxi & only just made to airport & made flight! Once bad enough but twice! Never again, very bad service!”

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Posted 3 years ago

“They do not answer the phone, even though they have made it a requirement if you are booking within 24 hours because they say that I require a verification code. I think this website is fraudulent, it seems like a scam.”

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Posted 3 years ago

“Cancelled booking and refund was less than I paid. Refused to make up shortfall. Awful company.”

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Posted 3 years ago

“Excellent service, punctual with friendly welcoming drivers and modern clean cars.”

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Posted 4 years ago

“The driver met us at the airport. He was clearly identifiable and drove us to our destination in a safe and professional manner.”

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Posted 4 years ago

“Excellent communication and travel. Would definitely use again.”

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Posted 4 years ago

“Fantastic efficient service. Would Highly recommend.”

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Posted 4 years ago

“Driver was on time for both pick ups. Car was really nice and super clean. Husband had left his phone at the hotel and driver was gracious enough to go back for it without any negative reaction whatsoever. Very professional and reliable service providers and will definitely book again!”

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Posted 4 years ago

“We are very satisfied.”

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Posted 4 years ago

“Twice we have used Ziptransfer. We have been met by a person with a poster with our name. Then to the car, who take us quick to our hotel in Puerto Rico. We are very satisfied”

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Posted 4 years ago

“Good service when we had to rebook 2 times during the corona time. we are coming back.”

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Posted 4 years ago

“Very pleased with your services. Will use you next time.”

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Posted 4 years ago

“Good and perfect for me.”

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Posted 4 years ago

“Reliable, always in time. Friendly and polite drivers. And cheap.”

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Posted 4 years ago

“Have used you several times and will order soon for november”

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Posted 4 years ago

“We are happy with the transfers”

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Posted 4 years ago

“Helt perfekt hjälpsam chaufför. Bra information om när bilen skulle komma”

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Posted 4 years ago

“Perfekt!”

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Posted 4 years ago

“Couldn’t find the car once to the airport transfer then could not get a hold of the company. Very dissatisfied and would not recommend to anyone.”

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Posted 4 years ago

“Meget god service. Vi kommer tilbake. 😁😁”

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Posted 4 years ago

ZIPTRANSFERS is rated 4.7 based on 9,263 reviews