ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,263 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Airport pick up was all good Return not so, booking was for 2 people and a bike was told on booking that i needed a 8 seater to do this . So i paid for 8 seater. On return journey a car turned up . He obviously couldn't fit us and bike. Called customer service and was told no 8 seaters available. So they sent a 6 which was fine but was told on booking that needed a 8 seater. Said wanted refund and was told will be put back on card but still not received it. Very poor customer service not drivers fault but the companies. Will not use again”

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Posted 2 years ago

“Top class service as usual”

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Posted 2 years ago

“We were very pleased with the service, we were late getting in and we send them a email and informed them we were going to be late and they were there waiting for us when we arrived.”

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Posted 2 years ago

“Very pleased with ziptransfers, will definitely book them again when we return to Malaga. Very pleasant drivers, very nice vehicles and a very competitive rate, thank you.”

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Posted 2 years ago

“Very good great service”

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Posted 2 years ago

“Excellent service. Punctual,clean,friendly driver. Would highly recommend.”

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Posted 2 years ago

“Worse service. Would not use again. We were late out of the airport as there were delays going through passport control and baggage. We had no coverage to call the taxi to explain and they had left when we got out, with no refund afterwards. Never again”

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Posted 2 years ago

“Driver was not at the airport when we arrived, but the pickup at the villa was early.”

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Posted 2 years ago

“Booked a child seat and on my return trip it wasn't in the car and the driver tried to convince us to put our 1 year-old baby on a booster seat, after refusing to go with her they arranged another taxi to pick us up. Luckily we allowed extra time for this. Wouldn't recommend or use again”

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Posted 2 years ago

“Excellent service. Efficient, punctual and professional.”

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Posted 2 years ago

“Great service would recommend Zip Transfers to my friends”

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Posted 2 years ago

“Ontime at airport and resort pickups, clean vehicles and courteous drivers, no problem in using again”

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Posted 2 years ago

“Delighted with the service”

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Posted 2 years ago

Author didn't leave any comments.

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Posted 2 years ago

“Very professional and the drivers were very good and friendly.”

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Posted 2 years ago

“Easy booking process and reliable pick up. Good quality vehicles and drivers.”

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Posted 2 years ago

“.”

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Posted 2 years ago

“Very efficient with timing and the journey”

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Posted 2 years ago

“Excellent service, we travelled with our two young toddlers and it made our transfer stress free and very comfortable”

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Posted 2 years ago

“Driver was waiting even though our plane was delayed. The villa was difficult to find in the dark and the driver was very friendly and helpful. Price very reasonable.”

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Posted 2 years ago

ZIPTRANSFERS is rated 4.7 based on 9,263 reviews