ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,320 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,320 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I regularly use Zip and they have never let me down. Friendly and efficient.”

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Posted 7 months ago

“Have used Zip Transfers both in Lisbon and Lanzarote. Excellent service, drivers waiting for us and prompt for pick up. Would definitely recommend.”

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Posted 7 months ago

“Great all round service would strongly recommend”

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Posted 7 months ago

“A very good experience, Drivers very courteous and helpful. I would recommend ZIPTRANSFERS”

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Posted 7 months ago

“When we arrived no one was there with a sign for us We had to walk all the way to a desk numbered I can’t remember what For the lady to call and find driver”

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Posted 7 months ago

“Never had an issue with zip transfers. So far used them in Italy, Portugal, Greece and Cyprus. Will continue to use 4* out of 5”

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Posted 7 months ago

“When we arrived in Tenerife there was no one there we had to go to waiting area and wait in queue.Transfer back to airport was better. Gentleman in booth at airport was arrogant and rude .”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“Have used zip in a number of occasions and every time it’s been prefect and on time. And the price has always been good”

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Posted 7 months ago

“I was about worried after reading some reviews but all worked out well. After picking up our cases at Lanzarote airport was directed to the desk and there were our names on display. The young lady called our driver and said 5 minutes and he would be there. She then took us out to the pick up point and waited with us till taxi arrived First class treatment and taxi and driver were excellent”

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Posted 7 months ago

“Totally recommend ZIP transfers,very courteous and were waiting for us at arrivals and prompt for departure,we will use again on next trip.”

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Posted 7 months ago

“I will never use this company again no one was waiting for us as stated on booking after finding the company desk it was mayhem with people complaining after waiting for 2 and a half hrs we finally got our taxi we are 2 pensioners and found the whole experience very upsetting as there was a lot off people shouting at the desk staff one lady walked from behind the counter and never came back and left one person to deal with very angry customers”

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Posted 7 months ago

“Booking was easy but there was problems with both journeys. When I was picked up from the airport I was sat outside in a wheelchair waiting for the driver to find the terminal entrance. I don’t know why he couldn’t find it, it’s very big, then he made some excuse about parking. Last time I booked with ziptransfer the driver was waiting in the airport with my name clearly on an iPad, why did this not happen this time? My return journey was made difficult by the driver using the longer coastal road which is very windy and very high up which was bad for my anxiety and left me feeling very sick. I think he was trying to avoid the toll road, which I was under the impression was paid for in my booking. Ziptransfer did quite well, but the drivers were only acceptable. I might get a normal taxi from the airport to the city next time.”

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Posted 7 months ago

“I have used Zip Transfers on many ocasions in Portugal,and every time have been highly delighted with the service provided.”

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Posted 7 months ago

“Excellent service very easy to book simple directions to follow on arrival at the airport Return journey info left on notice board 24 hours before all ran on time no hesitation on ysing them again Have already recommended to friends”

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Posted 7 months ago

“Please refer to the complaint sent twice and had no update from you, Customer service is rubbish”

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Posted 7 months ago

“Sergio could not have been more helpful and friendly, what a lovely man. Great service, thank you !”

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Posted 7 months ago

“Was very impressed with the service I received. Price was excellent and service was. You get whaty you pay for and I was happy with this.”

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Posted 7 months ago

“On time. Polite Good driver”

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Posted 10 months ago

“Great experience with ZIPTRANSFERS! Our flight was delayed, and our driver (i wish i remembered his name!) was still there waiting for us with a smile on his face! He helped with our luggage, brought us out one door and bam - the SUV was there waiting for us! He was pleasant, friendly and informative. He was a very safe driver and brought us directly to our destination. Thank you !!”

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Posted 10 months ago

ZIPTRANSFERS is rated 4.7 based on 9,320 reviews