Developed by: REVIEWS.io
Support Email: support@reviews.io
About Gorgias
Gorgias helps independent ecommerce brands turn their support center into a profit center. By centralising customer interactions and automating responses to repetitive questions, your support agents will become sales associates who spend more time on meaningful, profitable interactions with customers.
Gorgias and REVIEWS.io
Enhance your customer experience by integrating Reviews.io & Gorgias. Manage reviews, access customer data, and respond to feedback- all from one platform. This powerful combination simplifies operations, boosts engagement, and helps build customer trust.
Media
Use cases
- Grow Through Exceptional Customer Service
Enabling the integration allows REVIEWS.io to automatically create tickets for reviews that are less than or equal to 3 stars. REVIEWS.io will provide additional information including order ID, product SKU and how many followers they have on Instagram. Once the support ticket is closed an automatic email is sent offering the option to revise the review.