Bloomreach
Commerce Experience Cloud. Bloomreach personalizes the e-commerce experience by unifying real-time customer and product data so businesses understand what customers really want.
Developed by: Bloomreach
Support Email: partners@bloomreach.com
About Bloomreach
Bloomreach personalizes the e-commerce experience. Its data engine unifies real-time customer and product data so businesses understand what customers really want. By connecting that understanding to every channel, the e-commerce experience becomes limitless — reflecting a changing customer as they shop. Amplified by the speed and scale of Loomi, Bloomreach's AI for e-commerce, this creates endless new paths to purchase, greater profitability, and fast business growth. Bloomreach products include: Engagement, a marketing automation platform; Discovery, an e-commerce search solution; Content, a headless CMS; and Clarity, AI-powered conversational shopping. The company has multiple AI patents and serves 850+ global brands including: Albertsons, Bosch, Puma, and Marks & Spencer.
We have been incredibly impressed with the support received and speed at which we have seen significant results. We are very excited about the numerous projects we have in the pipeline to develop our functionalities and customer experience further.
Bloomreach and REVIEWS.io
Bring the power of customer reviews and user-generated content (UGC) into your marketing communications when you combine Bloomreach Engagement with REVIEWS.io. Create unique and personalized experiences for your customers by recommending top-rated products based on authentic ratings, reviews, and UGC.
Media
Use cases
- Easily collect genuine and authentic company and product feedback
Collect feedback from your customers with consent to use as social proof across Bloomreach Engagement’s messaging channels.
- Turbo-charge your abandoned cart campaigns
Leverage customer reviews to drive higher conversions across Bloomreach Engagement messaging channels, including email and mobile in-app messaging campaigns.
- Easily integrate across all e-commerce platforms
A seamless integration and connected end-to-end shopping experience.
- Collect zero-party data and enrich Bloomreach Engagement customer profiles with REVIEWS.io features
Drive explicit personalization and contextual customer experiences.