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Salesforce

About Salesforce

Build more meaningful and lasting relationships and connect with your customers across sales, customer service, marketing, communities, apps, analytics, and more

Salesforce and REVIEWS.io

REVIEWS.io's partnership with Salesforce® enables your business to gather rich insights for customer accounts, form effortless customer connections, and build marketing campaigns using the sales, service and marketing clouds.

Key features

Directly request company & product reviews from contacts, accounts & assets.
Relate collected reviews & get a detailed insight into your performance.
Send automated emails & Chatter alerts to notify team members of significant feedback.
Create review cases & respond to reviews directly to get closer to your customers.
Collect reviews in person from with Field Service Lightning
Get immediate customer feedback with Live Chat review collection
Extend your review capability in Apex using the REVIEWS.io API.

Media

Enhance Salesforce® With The Power Of Reviews

Salesforce Process Builder

Salesforce Mobile

Salesforce REVIEWS.io Timeline

Use cases

Advanced Automation

Salesforce® Administrators and Developers can enhance review capabilities using Process Builder, Platform Events and Lightning Components so you can tailor Reviews to suit your exact needs
Automate Your Salesforce® Review Collection

With our fully-integrated solution, review requests can be triggered automatically and then matched to your contacts, accounts, assets and product catalogues.
Create Service Workflows With Process Builder

Reviews.io and Process Builder enable you to create workflows to ensure your customers are looked after from start to finish.
Live Chat reviews

Use Salesforce's live chat functionality to request reviews during your support agent conversations.