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Katie
I was excited to get this, but there was a shipping issue with FedEx. After 4 weeks, and phone call to customer service, I received a well torn up box. Parts were carefully set together although stamping of part number was unclear and it took an hour to sort the bolts. Once parts figured out, we started assembly following written directions. After two hours, we found YouTube video. Parts on directions & in video were different from parts in package. After 3.5 hours, we had it mostly up. Parts for bottom sides were not correctly matched to length. There is no tube for back or door. We purchased a 1" pvc for both. In set up we discovered tear separations in one side. I will be submitting to customer service for replacement. On another day, we were able to complete set up spending about 2 more hours. It's set up and in use, but needs refinement to anchor sides and a separate piece of deck lumber to block the bottom of the back as it is not long enough to touch the ground. We measured and squared frame along each step of attaching sides. Directions were not easy to follow as parts didn't match exactly. I am hoping it will withstand winter. I used a piece of outdoor carpet for the inside to protect ATV & garden tractor. So far it has stood up to rain and 40mph wind. Overall 3 out of 5 stars. My experience with customer service was excellent!
3 weeks ago
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