Backbone as a company STANDS BEHIND THEIR PRODUCT 100%! I loved dealing with customer service when I had to return my Backbone. The process was faster that any I’ve ever dealt with! I’ve loved my Backbone since taking it out of the box, and I’ll yell from the mountain tops: IF YOU WANT A GREAT PHONE/STREAM CONTROLLER THERES ONLY ONE YOU SHOULD PURCHASE! Thank you BackBone!
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