I wanted to try you out because you are the first company I've found that let me set the dimensions I wanted - as a photographer, my sense of composition is my own and I don't always "see" in 2-to-3 or 3-to-4 proportions (or any of the formulas other photographers frequently promote as being "appropriate." You surpassed my expectations, and fortunately, your telephone rep did let me know that images can tend to appear dark on the canvas, so I had gone back into LR and brightened up the image I had edited so carefully. (Of course that's true - the image on my computer screen is lit from behind, so has a brilliance to it that pigment on surface will not match.) Thank you!