First, I like the fact I received 4 emails after my purchase from JBA. Then I received my product and I can honestly say it was better than I expected right out of the box I was happy. Install was simple instructions were clear, and my alignment specs came out very close to what the recommended specs sent with the arms were. It was a tight fit to get the washers in but I did pre grease the bushings before the install. I’m not sure if that had anything to do with it. I waited to write my review till I had put 1000 miles on them. I haven’t had a chance to go off-road yet, but overall im happy with my purchase. I have a high quality product that will last me a very long time!