I couldn’t have asked for better service. My custom necklace meant a lot to me as it is a tribute to my grandad and I spoke to their customer service about this and Tom was so lovely. You can track your item throughout it’s entire journey, from when they’re making it, to when it’s being polished, then quality checked etc so you are never unsure as to what the status of your item is.
The quality of the item is amazing and I look forward to wearing it. I will definitely buy from them again, and will be recommending to friends and family.