I was so upset following a horrible botched Botox experience with Revive Med Spa I was embarrassed to go out of the house. They over dosed my face so that my eyelids slid down over my eyes. I ordered Contours RX Lids By Design in desperation! I was so traumatized I panicked and couldn’t make them work. I was so upset and desperate, but the people at Contours by Design were professional and polite- despite my frustration they convinced me to try to work with their product. They were 100% right. In spite of my difficult (and honestly rude) attitude their company was polite and professional. They saved my self esteem. Because of Lids by Design, I could leave the house. I’ll never trust a medical spa like Revive ( they used the MAXIMUM amount of Botox legally allowed) but I trust Contours RX. If you find yourself in a bind, keep trying this product. It takes a bit to figure out the correct placement, but it’s so worth it. Thank you!