SHUTTERS DELIVERED IN PERFECT CONDITION. PACKING WAS SUPERB. FRAMES FIT IN WINDOW OPENINGS SNUG, WITH NO ROOM TO ADJUST. PANELS FIT PERFECTLY IN FRAMES. OPENING AND CLOSING GREAT. WHEN I PUT IN THE REST OF THE SCREWS, THINGS CHANGED. I PROBABLY PUT SCREWS TOO TIGHT. BACKED OFF ON THE SCREWS AND IT CORRECTED ITSELF. I PURCHASED THESE FOR MY DAUGHTERS CONDO. SHE LOVED THEM! QUALITY WAS UP THERE! I WAS VERY HAPPY WITH THE EASE OF INSTALLATION. TOOK ME ABOUT 3 HOURS FOR 2 WINDOWS, BUT I WAS BEING VERY CAREFUL, AND READIND THE INSTRUCTIONS THOROUGHLY. THE FIRST WINDOW TOOK 2 HOURS. THE SECOND WINDOW TOOK 1 HOUR. THANK YOU VERY MUCH.