Easy to order from this company. I only wish I had opted for the priority shipping for a small increase in shipping price. My friend did this and she had her item by the end of the following week. I had to wait longer for the cheaper shipping. But this was my choice and doing. The item is perfect and my horse is tremendously happy! Quality packaging and warranty included along with instructions on how to attach the bit to the bridle correctly. It is directional.
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