The product is great, love the style and relatively easy to build. I recommend using a power drill as some screws are difficult to get in by hand. Also, instructions say at-least 2 x people needed, but for some stages I'd say realistically you need 4 x people due to weight and shape of frame. That aside, great product - so 5* for the product. Negative: delivery company cancelled the original delivery via text during the expected delivery slot. White stores were not very helpful with supporting a re-arranged delivery, I had to sort this myself, which I wouldn't expect to do as a customer. With the price point, I thought this was pretty poor form. Delivery was rescheduled a week after, so technically product arrived 2 weeks after original delivery date. This may not be everyone's experience, but this was ours. So have lowered the overall review to 3* due to service.