Let me start by saying these shoes are absolutely beautiful and very high quality!!! This review is on my second order of multiple pairs. I already own a pair. I had the worst luck picking the right color and size. Even with all the challenges I had. Personally, I highly recommend their beautiful footwear. I have a hard time calling them just shoes because they're stunning!! I was so excited about my order (3 pairs different styles and colors) to have to turn around to have to ship the items back because I didn't choose the right size or color. All of that being said Beth was absolutely amazing with helping me giving me instructions getting back to me quickly and being compassionate and helpful during the process. I highly recommend reviewing the sizing chart. Also knowing that once you wear them, as long as the foot bed is the right size, the leather will stretch is key to remember.