“My item arrived with the plastic protector loose off the brush resulting in the bristles being frayed and fanned out rendering it useless. I contacted 14 day manicure and was told a new one would be sent out but they never did.”
Hi Zoe,
I just tried to call you there. I did not see an email from yourself this is first i've seen of this. We will send you out a replacement tomorrow with a free gift to apologies.
many thanks,
suzanne
