304 Mens Elite Relaxed Fit T Shirt Black L Reviews

2 Rating 1 Reviews

About 304 Clothing:

304 Clothing was set up by three friends who went to University together In Liverpool UK.

After countless nights out they stumbled across the idea to start making hand made vests for their friends, while they lived in.... Apartment 304!

The rest is history...

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“2 out of the t-shirts I received were decent, pretty boxy as you’d expect with oversized and T-shirts are pretty thick… can’t speak much for the 3rd T-shirt as needed it exchanged, they received it at my expense, it’s been 5 weeks almost and still not long enough to just give me a refund and constantly have to chase it up myself”

Helpful Report

Hello Liam, We sincerely apologise about all of the issues you faced with your order. The exchange took longer than usual to process due to a supplier issue and us not receiving the stock in time. Once your order was dispatched it should have been with you the next day but once you emailed to say it had not been received, we realised that the parcel was missing. We contacted the Courier straight away and chased this issue to locate your parcel. Unfortunately there was a problem at the depot and a number of missing parcels were returned to us around 10 days later. Instead of emailing customers individually to decide if they wanted a refund or for their order to be shipped, we went through and got orders re-shipped with next day delivery. Both times a refund was requested, the parcel was already on it's way to you so we were not able to refund this until we located the order. However, your return has now been received and will be processed within 5 working days. We completely understand your frustration and although we kept you notified, it did take us a while to receive a response from the courier and we apologise that we were not back in touch until the issue had been resolved. These were unforeseen circumstances and we do sincerely apologise that these problems affected your exchange. If you have any further questions, do not hesitate to contact us at help@304clothing.com Kind regards, 304 Customer Care Team