“I bought just the chair as a test, in anticipation of buying a Dunes sectional as well. However, the seat cushion is simply too firm. The back cushion is fine, but you can't help but be unpleasantly surprised when you sit down. I don't want to return the chair because it's really great looking, and there's a 10% return fee. Instead I'm going to try to replace the foam inside the cushion with softer foam. If I can easily replace the foam and it looks good, I may go ahead and order the sectional and do the same thing. By the way, before I bought the chair, I specifically asked customer support whether the seat cushion was soft or firm and they gave me a very misleading answer, saying that the cushion is soft but thin so that you can feel the wood through it. That is not at all true: the cushion is thick enough but very dense. You barely sink into it.”
“We bought two of the chairs. One arrived and assembled without any trouble, the second chair the holes didn’t align. My husband who is a wood worker building most of our furniture was able to make appropriate alterations.
The cushions are much firmer than expected giving little “give” when sitting on them. Too firm for my comfort.”
