“So awesome - true to size and looks great - thank you so much - I now have the courage and confidence to take my SUP board out in the much cooler winter seas - practical sexy and well - just awesome! thank you - you’ve given an old gal back her fitness confidence and wellbeing!”
Dear Steffi,
Thank you for your feedback. I'm sorry to hear that you are not satisfied with the fit. This can happen, of course, and you can always return your product if you don't like it, like you have done. We processed your return in our warehouse when it came in and processed a full refund. I was surprised you opened a case with PayPal without contacting us first. I don't really know how we could have this better. I have sent you a personal email to discuss this further.
“I love my new wetsuit! Have the 1mm in the Japanese limestone, colour is gorgeous. Super comfortable and flattering style. So happy with my purchase.”
“So in love with this product, the colour is even more gorgeous in real life, and the neoprene is buttery soft, I've never felt anything like it. The suit fits perfectly, as per the WALLIEN size guide, and makes me feel confident when I'm on the water!”
