Thank you for your feedback and for bringing this to our attention. I sincerely apologize for the inconvenience you experienced, and I understand your frustration. We strive to provide the best service possible, and I’m truly sorry that we didn’t meet your expectations this time.
I’m happy to inform you that we have completed your return, and the refund has been processed. You should see the amount reflected in your account shortly.
We greatly value your input, and I hope we have the opportunity to restore your confidence in us. Please don't hesitate to reach out if you have any further questions or need additional assistance.
Thank you again for your patience and understanding.
“I have been using my Wallien 1/2 wet suit now & for the first winter in Ireland I have been able to continue my sea swimming. The water was 9 degrees Celsius yesterday & I was able to swim in comfort. I had bought a Nikki Van Dijk Springsuit wetsuit from another brand but I only used it a couple of times as it felt thick & uncomfortable, whereas my wallien feels like a second skin. I love it.”
