“I canceled a duplicate order within 60 minutes of placing it. It still was processed and billed. After immediately contacting you via email, your reply said I’d be notified within 24 hours, but I was not. Please send me return information.”
HI Karen. We're so sorry that we were not able to respond to you in a timely manner as we would have preferred. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
