Hi Lisa! We're so glad that you contacted us about the situation; it's important that we get it fixed. Our mistake has cost you a lot of time and money. Please allow us make it right.
If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Wendy. We're so glad that you contacted us about the situation; it's important that we get it fixed. Our mistake has cost you a lot of time and money. Please allow us make it right.
If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Shannon. Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. If you have already sent us an email, we should be getting back to you very soon to assist you with a refund. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I ordered a customized set the first week of June for a Father’s Day gift and I only received part of the set. It is now July and I am still missing the leather tray. I have contacted customer service twice and I have now been told that production was behind and they need another week or two before shipment. We will see how this goes.”
