Thank you for your feedback, Melisa, We are sorry to hear that you have not received your order yet. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
“I never received my lighter I received someone else wallet I tried contacting you guys no one never got back with me I don't even want to give this company one star I really was looking forward to that lighter for my husband”
Apologies to hear about the error in your order. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist with a remake. You can also send us a message on Facebook so we can speed up the process.
Hi Jessica. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed. If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!