I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Will never order from this company and will tell everyone about the terrible customer service. I tried to call and email to cancel my order with no response. There is no way to contact anyone for assistance.”
Hi Pellegrino,
There has been a slight delay with our email responses due to the holiday surge of inquiries couple with a few email glitches on our end but we are back on track.
Again we apologize for any trouble experienced with your order
“I would not recommend this company at all. I placed my order December 2. I emailed several times, NEVER got a response and then it shipped in January. The WORST customer service ever. I am completely unhappy with the entire purchase”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.