“I received the product after Christmas and more than a week after the estimated date of delivery. I sent three emails to inquired about the delivery date and did not receive a response. I also asked for the order to be cancelled since it was clear I would not receive it before Christmas and it was not cancelled.
The print font of the last name on the bottle is very small, more like a 9 font which takes away from the beauty and makes it difficult to read. Also the two drinking glasses are much smaller than the description. No only am I disappointed with the delivery service but also with the actual product. I would absolutely not recommend your site or product to anyone.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“I sent an E-mail when I received my package. The personalized decanter and glasses was wrong. It had B. Barbre on both down the side of them It should have been just Barbre Then a capital B.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Love the design and the quality of the decanter and two glasses. This was a Christmas gift for my husband and he loves it. Filled it with his favorite drink of choice - Crown Royal Reserve!”