Hi Christine. Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I wish i could tell you but i still have not received. When i ordered on 5/25 your website showed 5-7 day turnaround time so i ordered for Father’s Day. And here we are July 8, over a month after when i should have received, and a father without his Father’s Day gift. What else would you like to know. I’m very disappointed.”
“The only reason I was not thoroughly pleased was that some of the name was not etched fully so it didn’t look sharp and neat like the website pictures.”
“The glass came and the logo and name were messed up. We tried to call multiple times and never got a person to help us resolve the issue. If we could actually get ahold of a person and get a glass where you could read our last name, it would be a great product.”
“When I received the golf ball glass, the ball was detached from the glass. I did not return it because I needed to give this gift ASAP. I wouldn’t mind receiving another one.”