“I was very disappointed! Images were blurry. I tried calling so I could return them and couldn’t get through. I also emailed and sent a message in messenger with NO response! I mailed them back on my own with the hope of getting a refund since no one responded to me!!!”
“I did not like how the hole of the ornament was over my significant others face. I was not informed of where the hole would be and I am disappointed. Also I have made two orders with y’all and I have only received one item. And no tracking other for the other order and it has been taken out of my bank statement. So I better receive what I ordered before Christmas otherwise I am not gonna be very pleased.”
Upon checking on your order, it was already submitted to our designers and is currently being processed. Slight delays transpired due to the surge of orders and some delayed shipments from the suppliers. Rest assured that we are going to follow up on your order and the tracking information will be sent to you through e-mail once your order has been shipped.
“I sent a picture of my black cat sitting on the couch. I was directed to keep enlarging picture until it filled the circle. What I received was an ornament that was one black blob with one cat eye showing. Terrible!!”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.