“I was a little disappointed in the way the name on the board came out but it was ok! It’s was for a wedding gift but it will be okay! It was not like the picture when I ordered it was darker on picture but lighter when I got it!”
We try to make our customer’s shopping experience easy and enjoyable, and we hold our store to a very high standard. In this case, we clearly fell short. I've forwarded your complaint to the store management team as well as our customer support team. We will do everything we can to make sure this doesn't happen again.