Hi Dima. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so sorry that we were not able to respond to you in a timely manner as we would have preferred. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Yesenia. I'm so sorry your order hasn't arrived. I know how frustrating this must be. We're so sorry that we were not able to respond to you in a timely manner as we would have preferred. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I purchased this as a birthday gift and over a month later, nothing had been delivered. I requested a refund due to this. I would definitely try another company.”
Hello Diondre. Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations.We're so glad that you contacted us about the situation; it's important that we get it fixed. Please allow us make it right.
If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
“I bought this for a friend's housewarming gift. Although it was listed on the website, the delivery time was not satisfactory. It took over 3 weeks to get my order. I will say that at least the customer service rep I emailed replied in a timely fashion. I finally received the product today. The quality of the product is mediocre. While I understand that natural materials can have imperfections, it didn't help that there was a dark spot of wood directly in the middle of the board. I don't think I would order from here again. There are just too many other companies that do the same thing and the delivery would probably be quicker.”
Hi Ravie! Thank you for sharing an honest review of your experience with us. I am sorry that your experience didn't quite match your expectations. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you. You can also send us a message on Facebook so we can speed up the process. Stay safe!
Hi Cody! I'm so sorry you're order hasn't arrived. I know how frustrating this must be. We're so glad that you contacted us about the situation; it's important that we get it fixed.
If you have already sent us an email, we should be getting back to you very soon to assist you. Stay safe!
