“I ordered 2 cutting boards. I received them but one was broken. The one that is fine is absolutely beautiful. It’s for a gift and it’s perfect. Unfortunately the only reason I didn’t give it 5 stars is the 2nd cutting board I ordered arrived broken in half. I tried calling several times but it says the line is always busy. So I emailed them with a picture included. After about a week and forwarding the same email several times they responded and asked me for a picture. Not sure how they didn’t see the first picture in the email I sent. I than sent a new email with just the picture. It’s been over a week and I have not heard back so I resent the email with the picture of the damaged board several more times. But unfortunately I have not heard back or been able to speak to anyone. Their boards are beautiful but their customer service is not the best. I just want a new board or my money back. I hope I can get through to them or speak to someone at some point.”
I went ahead and processed a replacement and it will be shipped out as soon as possible. Your safety is our priority and we would not require you to return the incorrect items back to us. You will receive a notification email once it's been shipped out.
“Really nice quality ! The sturdiness- the engraving… it’s a very nice piece that I’m pleased to give as a gift.
Maybe a little small for grill items though -but really nice for a charcuterie!!”
