What occasion or event did you buy this for?
Christmas
“Purchased 2 of these for dear friends, both Grandmothers.Grandmother's...they absolutely loved them....best gift ever. One of the recipients lost a grandson...see my pic.”
Thank you for your feedback, Jennifer. We are sorry to hear about some issues regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.