Thank you for posting a review, and we’re sorry to hear that your experience with our product was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
“Exactly as advertised and I know the 9 year old receiving this will decorate it with all her stickers and she's going to love it. Very happy with the product!”