We are sorry to hear that there were some concerns regarding the item that you received. We will have our customer service team reach out to you so that we can assist you regarding the matter.
What occasion or event did you buy this for?
Christmas
“It’s really cute. The pencil pouch holds the colored pencils well. The personalization makes it look more expensive, however the names don’t appear as deep/dark as I’d expected. It’s still a very nice gift!”
“I was really impressed with the customer service I received. My first order arrived damaged and I was able to get a replacement in just a few days. A Christmas gift for my grandkids which I am sure they will love!”