What occasion or event did you buy this for?
Birthday
“I was very disappointed in the quality of this Journal. The name was so faint that you could barely read it. It was a gift for our 11 year old granddaughter.”
Thank you for your feedback, Nancy. We are sorry to hear that there is an issue regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
“It is absolutely beautiful and well made. After receiving the first one I ordered 4 others and everyone was delighted having a sketch Pad with their name on it and so beautifully made.”
What occasion or event did you buy this for?
Special Event
“One of the two sketch pads arrived damaged . I did contact the company , but I was told that I would have to send a photograph of the damage. This item was only $7.00 and I do not know how to do this . This was too bad because you have lost a good custoer.”
Thank you for taking the time to provide us with feedback regarding your experience. We always ask for photos of items with issues as a standard procedure for quality control purposes.
Thank you for your feedback, Betty. We are sorry to hear that there was an issue regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
