Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
What occasion or event did you buy this for?
Christmas
“Sorry but the Customer service is poor so I can not recommend. I ordered in November for Christmas. This item was cancelled by Jasper, the service rep. I had to "reorder" and pay 6.98 to ship this item. And it arrived after Christmas. In addition, when I called to report the missing item, this company blocked my phone number- stating closed for the day. Able to call through on my cell phone without a problem.”
Hello Patricia,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to your standards. Although It was an uncommon instance, we will use this as an opportunity to improve our services in the future.
What occasion or event did you buy this for?
Christmas
“Several of the sketch pads had pouches for the colored pencils that were not completely sealed. I just put a piece of packing tape on the damaged ones and they worked just fine. The seals need to be a good bit stronger so the pencils do not fall out.”
