“Hi there, I have been trying to reach your company by phone but to know avail. The knives all came in 1 bag jingling around and they were ALL broken!! The wooden panels on front and back were all broke off and they were not separately wrapped , they all came lose in 1 bag. please call me 910-770-2110
Sandy Page”
Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
“Heavy, well-made and it looks great. Only regret is that I chose a script for his name and the circles for certain letters, such as the "d", is very small making the letter look like an "l". But otherwise I'm very satisfied.”
“The knife functions as it should however the first time opening it the wood with engraving came off if so the glue wasn’t holding it on the knife that tight”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Similar to one I had for five years but lost. The one I had was from Dodge City and had the city name on the side opposite my name. Other than the Dodge City name, the new one is very similar.”
