“I would not recommend this board or company. You can barely see the personalization. When I ordered, I failed to include the year for the "established" date, but I emailed their customer support 20 minutes later to have that added. Even though it did not ship until 6 days later, the year did not get added nor did I ever get a response.”
I'm so sorry to hear about this. We sincerely apologize for the inconvenience however your order appears to have been part of our dynamic orders.
Just a brief overview, dynamic orders are those where a preview of your final order is shown on the website while you order it. Prior to checkout there is a disclaimer message that pops on the screen that says " I've reviewed my design. Everything is correct. ?" Once you have accepted it, a file is automatically being generated on our system which could not by any means be manually over ridden.
We should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
