“The engraving turned out very poor it is barely visible and not at all what I thought it should look like. Not worth the expense for engraving would have preferred the barrel not engraved at all. The barrel itself is OK”
Hello Holly,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
You can message us through the following:
Monday - Friday 9:00 am to 4:30 pm MST
Email - agpsupport@agiftpersonalized.com
Phone - (385) 289-3948
What occasion or event did you buy this for?
Christmas
“I ordered the first one and it was scratched and off-center. Wrote to AGP and they said they would take care of it and send a new one. The new one did not arrive in time for Christmas and it is off-center as well. I have gone on the website and looked at all the photos of the mini whiskey barrels and they all are centered. Not sure why both of mine are not. I will give it to the person I bought it for with lots of apologies. Will not order from AGP again. If I could give this no stars I would.”
Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
