“The item took about 2 weeks to be delievered. When trying to contact this company for help, every email was returned as non-deliverable.
Not a happy customer.”
Hello Mike, We are sorry to hear that you were not happy with your experience. As you can see, you placed your order on June 8 and we manage to quickly ship it out on June 10. However, We have no control over the orders once it shipped out. We hope that you can rate us based on how performed on our end, fast and efficient when we worked on your order.
“Package took nearly 3 months to arrive after no contact from the company for that long. 2 stars since it actually came- but the engraving is crooked and off center. Definitely not high quality but for the right person you can fool them into thinking so.”
We are currently seeing an influx of orders, while also needing to maintain a limited staff due to the pandemic rules. This has put our production teams behind a little. All couriers are also affected as they needed to take extra time to ensure packages are well disinfected prior to delivery
We appreciate your patience as we navigate through these unprecedented times.
“It didn't include the total order and was unable to reach anyone via email or number listed to try and receive missing item in time for Bday as a gift.”
I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“The overall set was great, but I was very disappointed in the time it took for them to ship it. They said it would take less than a week, and I ended up waiting about 3 1/2 weeks.”
