“One glass ordered was not personalized. Communication with the company assured a replacement with personalization. The order was placed in early 12/2022. I have not received the replacement personalized glass at this time and as it was a gift, the recipient is anxiously awaiting the replacement.
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Product image Description Quantity Price
Personalized Decanter Set with 2 Whiskey Glasses - 3Initials - JDS
1
Personalized Decanter Set with 2 Whiskey Glasses 3Initials Personalization Line 1: JPZ 1 $49.99
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Cost summary
Description Price
Subtotal $49.99
Shipping $7.99
Total USD $57.98”
A replacement was requested but it is still in the production phase. Your order will be processed and shipped as soon as possible. You will also receive a notification via email once your order ships.
I'm so sorry to hear about this. We will request a replacement for the missing stopper. You should receive a notification of the tracking once it was shipped. Thank you!
