“Product was delivered smashed. I didn’t hear from their customer service until almost 2 weeks later. A new one is being shipped out, we’ll see how this goes. It would’ve been a beautiful set had it not been delivered smashed.”
“It arrived much later than promised and the neck was jagged on the decanter. The good thing is they are sending me a whole new one but again, have to wait a month.”
“It arrived extremely late when it was promised before Christmas. My glass was broke when arrived. Customer service will not get back with me about it. It’s not their fault it’s broke but it is their fault for poor customer service”
