What occasion or event did you buy this for?
Christmas
“Personalization was just ok. It was not crisp and pristine lines. Customer service and follow up is terrible plus I had guaranteed Christmas delivery that arrived a week after Christmas :/”
Hello,
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
“The decanter and glasses are very nice. The etching is very nicely done.
I gave it a 4 stars because the decanter is smaller than I expected and we're used to a plastic cap/seal on the topper.”
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
What occasion or event did you buy this for?
Special Event
“The etching on the glass came already peeling off. And the shipping took a week longer than expected. Almost a whole month when the longest time quoted was 21 days”
Hello Elisabeth, we are sorry to hear that your experience with the product you received was not up to your standards. Please let us know how we can assist you with your order.
You can contact us through the following:
Business Hours
Monday - Friday 9:00 am to 4:30 pm MST
Email - agpsupport@agiftpersonalized.com
Phone - (385) 289-3948
What occasion or event did you buy this for?
Birthday
“The item arrived 25 days late (a Christmas gift that arrived extremely late) and I tried to contact customer service and never got a response. If you call they don’t answer. Do not order from them.”
Thank you for your feedback. We apologize that you did not have the best experience shopping with us. This is not the experience we want you to have. We will make sure to do better in the future.
