What occasion or event did you buy this for?
Christmas
“I bought this for my son, but I didn’t get the stopper for it and I bought a second one for my son in law and didn’t get a stopper for it, very disappointing, and they are smaller than expected,”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
“Absolutely ridiculous! Over four weeks and I haven't received them. Numerous voicemails and emails have been ignored. Now you actually want me to review a product I can't obtain from you. Simply speechless.....”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
What occasion or event did you buy this for?
Christmas
“I did not receive the 2 lowball glasses with the shipment of the decanter. Have been trying to reach customer service for some help and I get no response”
Thank you for your feedback. We apologize that your experience with our store was not up to your standards. It was an uncommon instance and we’ll do better in the future.