What occasion or event did you buy this for?
Christmas
“Set was beautiful, only complaint was the shipping. Ordered beginning of December for a Christmas present and got it December 29th. Box had a huge hole in the side, but thankfully they packaged it very well.”
What occasion or event did you buy this for?
Christmas
“Well I love my items but one of them didn't have a top to it and I hope you can send me a top for it. It was the one with Nickeo on it. But if you can send me one I would really really appreciate it because I don't know where to find one.
Other that that my son ans supervisor love them
Camilla Bufford”
“I've sent 3 e.ails I. Regards to my order. One of the glasses was broken and I'm missing the decanter topper. Other than that, the decanter is pretty and I would like to get a new glass sent. This was a gift for my parents for Christma. Please help me. I have not gotten any response back.
Thank you”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for your feedback, Marisol, We are sorry to hear that there are some issues regarding the item that you received. We will have our customer service team reach out to you so that we can resolve this as soon as possible.
What occasion or event did you buy this for?
Christmas
“The design on one of the glasses is cut off and only shows 3/4 of the design and not full name. I contacted the company twice for a replacement and have waited almost a week with no response. Also the gift did not arrive in time for Christmas even though I ordered at beginning of the month.”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
What occasion or event did you buy this for?
Christmas
“I ordered this on December 3rd and it is now January 5th and I still have not received this. I know with holidays things are backed up but I did not get tracking until I emailed to ask for it on December 19th. If I do get it, it'll be nice but we'll see.”
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
