Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
What occasion or event did you buy this for?
Christmas
“I received only one decanter with four glasses and I have emailed twice to ask where my other decanter is with no response. I paid for two so you have my money but I don’t have a completed order.”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
What occasion or event did you buy this for?
Christmas
“The gift I ordered arrived late, but also incorrectly engraved and missing pieces, and I have had no success getting any response from customer service after leaving both emails as well as voice messages. I'm disappointed at both the wasted money for an unusable gift but also the lack of customer service response.”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
What occasion or event did you buy this for?
Christmas
“I received the decanter set in good condition, well packed. It looks great. It is a little smaller than I expected, but it still looks good. I was disappointed it didn’t arrive before Christmas but I understand. It did take a week longer to arrive than their longest estimation, so allow more time in peak periods.”
